Shipping & Delivery

Delivery Times

| Destination | Estimated time | Carrier |
|-------------|---------------|---------|
| Metropolitan France | 48–72 business hours | Colissimo / DPD |
| Belgium, Luxembourg | 3–5 business days | DPD |
| Germany, Netherlands | 4–6 business days | DPD |
| Rest of Europe | 5–10 business days | DPD / GLS |

Times are indicative and start from dispatch confirmation. Delays may occur during peak periods.

Delivery Zones

We deliver to:

  • Metropolitan France (including Corsica)
  • Belgium, Luxembourg
  • Germany, Netherlands, Switzerland
  • Other European countries (contact us for a quote)

Shipping Costs

Shipping costs are calculated automatically at checkout based on weight, dimensions and destination.

Free shipping from [AMOUNT] € in metropolitan France.

Order Tracking

As soon as your order ships, you'll receive an email with a tracking number. You can track your parcel directly on the carrier's website or in your customer account under "My Orders".

Receiving Your Order

When your parcel arrives:

  1. Check the packaging in the presence of the delivery driver
  2. Note any visible damage on the delivery slip
  3. Report any issues within 48 hours to [email protected]

Large / Pallet Deliveries

For large orders (fence panels, bulk quantities), delivery is arranged by specialist carrier. A phone appointment will be scheduled before delivery.

Contact

Email: [email protected] Phone: [NUMBER — to be completed] Monday to Friday, 9am–6pm CET